Privacy Policy and KVKK

As LTS Frekans Textile Industry & Trade Inc. ("Company"), protecting the privacy of our users visiting our website and ensuring the security of their personal data is our priority. This Privacy Policy has been prepared in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK").

1. Data Controller

Your personal data is processed by LTS Frekans Textile Industry & Trade Inc., residing at 15 Temmuz Mah. 1476. Sk. Lütfi Akgöl Business Center No:4A Bağcılar, Istanbul, as the data controller.

2. Processed Personal Data

When you contact us via our website or use the quote forms, the following data may be processed:

• Identity Information: Name, surname.
• Contact Information: Email address, phone number.
• Transaction Security Information: IP address, website login/logout records.
• Request/Complaint Information: Message content and attached files specified in the contact form.

3. Purpose of Processing Personal Data

Your collected personal data is processed for the following purposes:

• Carrying out communication activities,
• Preparing and presenting product and service offers,
• Execution of customer relationship management processes,
• Follow-up of requests and complaints,
• Providing information to authorized persons, institutions, and organizations.

4. Cookie Policy

Cookies are used on our website to improve user experience.

Types of Cookies Used:

• Strictly Necessary Cookies: Necessary for the website to function properly.
• Analytical Cookies: Helps us improve site performance by analyzing the number of visitors and traffic (e.g., Google Analytics).

You can disable cookies at any time from your browser settings, but in this case, some features of the website may not work properly.

5. Transfer of Personal Data

Your personal data may be transferred to authorized public institutions or suppliers from whom we receive services (server hosting, email infrastructure, etc.) in accordance with KVKK to fulfill our legal obligations. Your data is not shared with third-party marketing companies.

6. Rights of the Data Subject

As a data owner, pursuant to Article 11 of KVKK, you have the following rights:

• To learn whether your personal data is processed or not,
• To demand information if it has been processed,
• To learn the purpose of processing the data and whether it is used in accordance with its purpose,
• To request correction if the data is incomplete or incorrectly processed,
• To request deletion or destruction of the data.

You can contact us at satis@ltsfrekans.com to exercise these rights.